Legal Protection for Consumers in Online Buying and Selling Transactions According to Positive Law in Indonesia

Authors

  • Kiki Yulinda Universitas Ekasakti Author
  • Dora Tiara Universitas Ekasakti Author
  • Meydianto Mene Universitas Ekasakti Author

DOI:

https://doi.org/10.69989/fj7j1z47

Keywords:

Legal Protection, Consumer, Online Transactions, Positive Law

Abstract

Law Number 8 of 1999 addressing Consumer Protection is specifically delineated through Government Regulation (PP) Number 71 of 2019, which pertains to the Implementation of Electronic Systems and Transactions. Conventional business transaction modalities are categorized as electronic transactions, which are defined as legal actions executed via computers, computer networks, and/or alternative electronic media. The transactional framework facilitated by internet technology renders numerous advantages, both for vendors and consumers, as this system possesses inherent benefits that provide enhanced convenience, rapidity, and efficiency. Consequently, it is not unexpected that the current proliferation of internet utilization grounded in electronic commerce (commonly denoted as e-commerce) is experiencing swift growth, notably within the Indonesian context. This advancement simplifies the process for individuals and enterprises to engage in a diverse array of business transactions, particularly in the realm of trade.

Downloads

Download data is not yet available.

References

Alfaro, M. Y. (2018). Effect of business ethics for business success. Talent Development and Excellence, 10(2), 13–19.

Alwanain, M. I. (2019). Effects of user-awareness on the detection of phishing emails: A case study. International Journal of Innovative Technology and Exploring Engineering, 8(4), 480–484.

Amazou, Y., Azmani, A., & Azmani, M. (2024). Legal Contract Quality and Validity Assessment Through the Bayesian Networks. Communications in Computer and Information Science, 2167 CCIS, 93–105. https://doi.org/10.1007/978-3-031-77040-1_7

Atikah, I. (2022). Metode Penelitian Hukum.

Balasubramanian, K., & Rajakani, M. (2019). Electronic Payment Systems and Their Security. In Digital Currency: Breakthroughs in Research and Practice (pp. 269–270). https://doi.org/10.4018/978-1-5225-6201-6.ch015

Benlemlih, M., Jaballah, J., Schochet, S., & Peillex, J. (2023). Corporate social responsibility and corporate tax avoidance: The channel effect of consumer awareness. Journal of Business Finance and Accounting, 50(1–2), 31–60. https://doi.org/10.1111/jbfa.12638

Bhowmik, A., & Karforma, S. (2022). Linear feedback shift register and integer theory: a state-of-art approach in security issues over e-commerce. Electronic Commerce Research, 22(4), 1–21. https://doi.org/10.1007/s10660-021-09477-w

Castellacci, F., & Tveito, V. (2018). Internet use and well-being: A survey and a theoretical framework. Research Policy, 47(1), 308–325. https://doi.org/10.1016/j.respol.2017.11.007

Cornelius, K. B. (2019). Zombie contracts, dark patterns of design, and ‘documentisation.’ Internet Policy Review, 8(2). https://doi.org/10.14763/2019.2.1412

Cowie, C. (2021). Putting money back into consumers’ pockets: An empirical study of the cfpb’s civil penalty fund. University of Illinois Law Review, 2021(4), 1417–1470.

Duan, J., & Liu, Y. (2022). The Decomposition of Information and Communication Technology Products Trading: A Case Study of China. Economies, 10(6). https://doi.org/10.3390/economies10060126

Duan, X., & Gao, J. (2020). Third-party E-commerce Trading Platform Prevents Economic Contract Legal Risk Causes and Monitoring. ACM International Conference Proceeding Series, 7–9. https://doi.org/10.1145/3430279.3430281

Jerman-Blazic, B. (2011). Four scenarios for future evolution of the internet. IEEE Technology and Society Magazine, 30(4), 39–46. https://doi.org/10.1109/MTS.2011.943306

Jun-Fu, C., & Abdul Jabbar, K. B. B. (2018). Improving the technical aspects in web approach for enhancing e-commerce solutions suited for global market. Journal of Advanced Research in Dynamical and Control Systems, 10(12), 103–109.

Khan, F., Ateeq, S., Ali, M., & Butt, N. (2023). Impact of COVID-19 on the drivers of cash-based online transactions and consumer behaviour: evidence from a Muslim market. Journal of Islamic Marketing, 14(3), 714–734. https://doi.org/10.1108/JIMA-09-2020-0265

Lasatu, A., Mardin, N., & Korompot, R. R. (2022). Outline of the Consumer Dispute Resolution Agency as a Means of Legal Protection: Is it Optimal? Jambura Law Review, 4(2), 287–312. https://doi.org/10.33756/jlr.v4i2.17840

Lutman, K. (2021). Challenges of cross-border enforcement of consumer law: Unfair contract terms. In EU Private Law and the CISG: The Effects for National Law (pp. 61–72). https://doi.org/10.4324/9781003080602-5

Mashdurohatun, A., Lestari, F., & Tukinah, U. (2020). Consumer protection of the listing of standard clause in e-commerce transactions based on the value of pancasila justice. International Journal of Advanced Science and Technology, 29(6), 1520–1531.

McCole, P., Ramsey, E., & Williams, J. (2010). Trust considerations on attitudes towards online purchasing: The moderating effect of privacy and security concerns. Journal of Business Research, 63(9–10), 1018–1024. https://doi.org/10.1016/j.jbusres.2009.02.025

Nedaee, R., & Ghaderi, T. (2016). Comparison of the right to cancellation electronic contracts with the revocable option in sale. Social Sciences (Pakistan), 11(15), 3800–3803. https://doi.org/10.3923/sscience.2016.3800.3803

Prasetio, A., Anggadwita, G., & Pasaribu, R. D. (2020). Digital learning challenge in Indonesia. In IT and the Development of Digital Skills and Competences in Education (pp. 56–71). https://doi.org/10.4018/978-1-7998-4972-8.ch004

Shi, J. (2022). Research on Optimization of Cross-Border e-Commerce Logistics Distribution Network in the Context of Artificial Intelligence. Mobile Information Systems, 2022. https://doi.org/10.1155/2022/3022280

Straubhaar, J., & Huang, G. (2015). Comparative approaches of the IGI-global collection. In Handbook of Research on Comparative Approaches to the Digital Age Revolution in Europe and the Americas (pp. 459–473). https://doi.org/10.4018/978-1-4666-8740-0.ch027

Suwastika, N. A., Adam, Y. J., Pahlevi, R. R., & Masrom, M. (2022). Math Balance Aids based on Internet of Things for Arithmetic Operational Learning. International Journal of Advanced Computer Science and Applications, 13(8), 215–225. https://doi.org/10.14569/IJACSA.2022.0130826

Virkar, S. (2014). The impact of the internet on global networks: A perspective. In Public Administration and Information Technology (Vol. 9, pp. 25–40). https://doi.org/10.1007/978-3-319-05963-1_3

Wei, L. (2014). Construction of E-commerce information services platform in international trade. Advanced Materials Research, 926–930, 2512–2515. https://doi.org/10.4028/www.scientific.net/AMR.926-930.2512

Weis, A. H. (2010). Commercialization of the Internet. Internet Research, 20(4), 420–435. https://doi.org/10.1108/10662241011059453

Downloads

Published

2024-12-28

How to Cite

Legal Protection for Consumers in Online Buying and Selling Transactions According to Positive Law in Indonesia. (2024). Jurnal Ilmiah Ekotrans & Erudisi, 4(2), 31-43. https://doi.org/10.69989/fj7j1z47

Similar Articles

1-10 of 26

You may also start an advanced similarity search for this article.